USA Wilmington, MA - HQ

Spare Parts Coordinator

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Spare Parts Coordinator

Time type: full time

Posted on: February 05, 2024

Job requisition id: R3076


What we need 

We are looking for a Spare Parts Coordinator to join our Manufacturing and Quality organization.  You will play a crucial role in managing and coordinating the inventory of spare parts for our customer sites. As a Spare parts Coordinator, you will ensure that the right spare parts are available when needed to maintain and repair equipment.  

What we do 

The Spare Parts team partners with our customer site operations and supply chain organization to assure they receive the correct replacement parts that the site needs. The organization drives operational excellence by engaging and partnering with our onsite customers to ensure best-in-class quality, and system performance.   

What you’ll do  

  • Enter initial provisioning orders for new site standup. 

  • Manage ongoing orders for customer sites to ensure high level of service is maintained.  Provide routine updates to customer sites for expected.  

  • Manage WO and Transfer Order creation to ensure production is prepared to build any needed material for site orders or for inventory stock.  

  • Actively work with the Planning team, Site Operations team, vendors, and customers, to identify appropriate levels of min/max material inventory levels. 

  • Manage the Return Material Authorize (RMA) request for materials and parts returned; Ensure customer sites are providing any needed documentation (i.e., why replacement needed, info required for Quality to perform RCA), identify sales order changes, and potential budget adjustments.  

  • Work with Supply Chain and Planning groups to identify delivery dates that require escalation to meet site demand needs. 

  • Work with Service Readiness Engineers to ensure non site stocked, warehouse spares are stocked, and accurate stock levels and reorder points are defined. 

  • Key partner to with the supply chain organization to drive supply and demand changes and this to ensure hit customers on timelines; Sales orders drive demand and levels. 


What you’ll need 

  • Associate's degree or related experience in parts and maintenance operation. 

  • Minimum 3 years experience in supply chain, logistics, or maintenance distribution or manufacturing environment. 

  • Experience working with SAP, computer skills (i.e. Excel, Word, etc.), and Symbotic CMMS. Arena and Netsuite experience are a plus.  

  • Experience with conducting inventory and work order audits. 

  • Experience communicating with peers in Maintenance, Hourly associates, and Senior management regarding maintenance, inventory, and cost control. 

  • Maintenance skilled trade training or equivalent experience preferred. 

  • High tolerance of change, and able to thrive in a fast-paced work environment. 

  • Strong teamwork and communication skills. 

Our Environment 

    • Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

    • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.  



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