Automation Maintenance Manager

What we need  
Symbotic is seeking a highly motivated Manager of Automation Maintenance Operations to lead and manage daily maintenance activities, ensuring optimal performance of our cutting-edge automated systems. You will oversee a dynamic team responsible for maintaining Symbotic’s advanced infrastructure, which includes automated adapters, vertical lifts, and a fleet of autonomous robotic vehicles. This role supports all mechanical, PLC, electrical, and electronic systems. The Manager role combines leadership with a focus on processes that improve equipment, materials, and overall system performance. 

What we do  

The Manager of Automation Maintenance Operations is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance. 

What you'll do 

• Lead and execute Symbotic’s maintenance program by training, delegating, and holding maintenance technicians and leads accountable. 

• Supervise maintenance staff by assigning tasks, managing schedules, and overseeing day-to-day activities. 

• Coach maintenance team members and support their professional development and performance growth. 

• Plan, schedule, and monitor timely completion of maintenance work orders and related tasks. 

• Actively pursue opportunities to reduce equipment downtime and improve production reliability. 

• Identify and implement initiatives to reduce waste and operating costs across maintenance operations. 

• Apply continuous improvement and operational excellence practices, including root cause analysis and corrective action related to equipment failures. 

• Ensure daily compliance with OSHA, Symbotic, and customer safety procedures and commitments. 

• Troubleshoot complex issues and guide the team in effective problem solving. 

• Maintain accurate records, reports, and documentation related to maintenance activities. 

• Manage vendor and subcontractor relationships as needed to support maintenance goals. 

• Purchase materials, parts, and supplies to ensure proper inventory levels and equipment availability. 

• Maintain clean, organized work areas in accordance with plant housekeeping and 5S standards. 

• Conduct safety training and perform regular safety observations to promote a safe work environment. 

• Complete assigned tasks in a timely and organized manner. 

• Perform other duties as assigned by leadership. 

What you'll need 

• Associate degree or equivalent certification/experience in electronics, automotive, automation, manufacturing, or a related field; Bachelor’s degree preferred. 

• Minimum of 5 years of experience in a similar maintenance leadership role. 

• Demonstrates a strong commitment to safety as a top priority. 

• Skilled in progressive coaching and counseling techniques to provide continuous performance feedback, improve employee relations, and boost retention. 

• Excellent communication skills—written, verbal, and visual presentation. 

• Proficient with Computerized Maintenance Management Systems (CMMS); Maximo experience preferred. 

• Strong electro-mechanical skills, with the ability to perform preventive maintenance tasks including cleaning, lubrication, tolerance checks, current measurements, and electrical system inspections. 

• Capable of working independently and following established maintenance procedures and technical manuals. 

• High sense of urgency and ability to prioritize tasks effectively. 

• Open to feedback and professional development; receptive to recognition and constructive criticism. 

• Strong team player with a collaborative mindset. 

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

Our Environment 

• Must be able to work at heights of up to 45 feet and within restrictive areas of 24 inches. 

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. 

• Frequent ability to safely and efficiently lift items weighing up to 60lbs and move items weighing up to 80lbs. 

• Stand/walk for up to 10-12 hours. 

• Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. 

The base range for this position in Melrose Park, Illinois is $100,000-$120,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.    

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