System Reliability Test Engineer

What we need 

The System Reliability Test Engineer (SRTE) plays a critical role in validating, troubleshooting, and maintaining Symbotic’s highly automated robotic systems. In this role, you’ll become a system-level expert across our automation platform — supporting commissioning, testing, and operations teams to ensure reliable, safe, and high-performing customer deployments. 

You’ll work hands-on with advanced automation technologies, including autonomous robots, vertical lifts, conveyors, and adapter cells, while partnering cross-functionally to resolve issues, improve system reliability, and support site readiness. 

What we do    

The SRTE team is part of Symbotic’s Operations organization, responsible for system readiness and validation at new customer sites and existing sites. We work closely with Engineering, Commissioning, and Customer teams to execute onsite deployments and ensure systems are fully tested and prepared for final customer acceptance. 

What you’ll do 

• Inspect, test, and validate automated robotic systems, including AS/RS vehicles, automated adapters, lifts, and conveyors. 

• Troubleshoot, calibrate, repair, replace, and modify mechanical, electrical, electronic, and pneumatic system components. 

• Support continuous system operation through preventive and corrective maintenance activities. 

• Perform basic PLC troubleshooting, execute SQL queries, and run test plans using tools such as TestRail, Jira, SharePoint, and similar platforms. 

• Clearly communicate system issues, risks, corrective actions, and estimated resolution timelines to cross-functional teams. 

• Perform minor fabrication and utility work (e.g., machining brackets, cutting steel, aligning sensors, installing Unistrut). 

• Troubleshoot, calibrate, set up, and perform tool changes on robotic arms. 

• Maintain clean and organized workspaces in compliance with 5S standards. 

• Ensure strict adherence to OSHA, Symbotic, and customer safety requirements, including LOTO and fall protection. 

• Assist with onboarding and training of new team members as needed. 

• Perform other duties as assigned. 

What you’ll need  

• Associate degree or equivalent experience/certification in electronics, automation, manufacturing, automotive, or a related field. 

• Minimum 2 years of hands-on experience supporting mechanical and electro-mechanical systems. 

• Strong troubleshooting skills, including reading CAD drawings, schematics, manuals, and technical documentation. 

• Working knowledge of Microsoft tools (Excel and PowerPoint), including basic data analysis, charts, pivot tables, and filtering. 

• Basic networking knowledge (IP/MAC addresses, ping, SSH, etc.). 

• Ability to work independently by following procedures and technical documentation. 

• Flexibility to adapt quickly in a fast-paced, dynamic environment. 

Our Environment 

• Remote, field-based role with up to 75% travel. 

• Must hold a valid driver’s license and be able to travel by car and air to customer sites. 

• Employee manages travel expenses via personal credit card and submits for bi-weekly reimbursement. 

• Regular physical activity required, including walking, climbing, reaching, stooping, kneeling, and crawling. 

• Work at heights of up to 45 feet and within confined spaces as narrow as 24 inches. 

• Ability to lift and/or move up to 50 pounds. 

• Approximately 75% of time spent on construction sites requiring PPE (hard hat, safety vest, steel-toe boots, safety glasses, hearing protection, fall protection). 

• Exposure to varying environmental conditions; must be able to work in temperatures ranging from 32°F to 105°F.