Intern- System Field Analyst

We want to learn from you! Our teams at Symbotic value the early career talent that helps us solve critical issues in creative and innovative ways. That is why we offer internship and co-op programs where students have the opportunity to work alongside industry professionals on some of our most pivotal projects. We invite students from institutions across the country to apply online or engage with our teams on campus at career fairs and other events. Symbotic offers an extensive calendar of events including lunch and learns, social outings, and volunteer opportunities for our interns and co-ops to engage in.     

The summer intern session is a 12-week, full-time (40 hours Monday-Friday) program while the co-op cohorts typically run 16-weeks in the Spring and Fall. In both programs, students are paid a competitive hourly rate. Continue reading to learn more about this exciting opportunity!     

What we need 

Symbotic is seeking an Intern-System Field Analyst to help play a critical role in driving optimal site performance from "go-live" through to the final customer acceptance stage.  System Field Analyst Intern will be responsible for assisting with conducting in-depth system performance analysis, tackling complex operational challenges, and defining and refining processes and procedures. You will work alongside Senior Field Analysts collaborate and other cross-functional teams to diagnose defects, assess root causes, and develop innovative solutions that optimize system functionality and ensure seamless integration with customer expectations. 

System Field Analysts are a part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the Symbotic system at our new customer sites. The Customer Site Deployment organization partners cross functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the Symbotic system.      

What you’ll do    

• Support analysis of system performance to help improve system efficiency. 

• Assist in identifying and documenting system defects and suggesting improvements. 

• Collaborate with technical and development teams to help develop solutions for system issues. 

• Help manage tickets and documentation using tools like Jira and Confluence and communicate updates with stakeholders. 

• Interpret data, assist with basic analysis, and help generate reports on system performance. 

What you’ll need    

• Pursuing a bachelor’s degree in electrical engineering, computer engineering, data analytics or related field.  

• Strong analytical skills, especially in handling and interpreting large data sets with accuracy and attention to detail.  

• Familiarity with Microsoft Excel, SQL, and familiarity with Python is a plus. 

• Strong team player, able to collaborate professionally with engineering and technical teams in a dynamic, rapidly changing environment. 

Our environment   

• Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

• The employee is frequently required to walk and reach with hands and arms.     

• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. To stand; climb or balance and stoop, kneel, crouch, or crawl.     

• The employee must regularly lift and/or move up to 50 pounds.     

• Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols, and fall protection safety protocols.    

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.   

• You will regularly be near railings that are high off the ground.    

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.