Warehouse Transportation Operations Supervisor
Time type: full time
Posted on: November 20, 2025
Job requisition id: R5921
What we need
As the Transportation Operations Supervisor, you will be on a team responsible for the end-to-end operational performance of the Jackson warehouse. You will lead teams, manage workflows, ensure safety and quality, partner with automation system owners, and serve as the bridge between facility operations and leadership. You will report to the General Manager (or similar) and will be responsible for hitting KPIs, continuous improvement, employee development, and customer satisfaction.
What we do
GreenBox* is pioneering fulfillment as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as CPG, food and beverage, wholesale, and retail.
*GreenBox is an independently managed joint venture between Symbotic and Softbank.
What you’ll do
Oversee daily warehouse operations: dock movements, yard functions, inbound and outbound trailer moves, carrier needs, live vs drop load prioritization, pre-receiving planning, shipping, returns, value-added services.
Ensure safe, compliant operations: enforce safety policies, lead safety meetings, conduct audits, and drive corrective actions.
Manage labor/resource planning: staffing, shift scheduling, overtime control, productivity monitoring.
Drive performance metrics: overall equipment effectiveness (OEE), on-time shipping, inventory accuracy, order-cycle time, shrinkage, cost per unit, etc.
Partner with automation/technology teams: integrate robotics/AI tools into workflows, monitor system uptime, troubleshoot operational issues.
Lead continuous improvement initiatives: identify waste, implement lean practices, standardize work, conduct root-cause analysis.
Develop, coach and mentor supervisors and leads set goals, conduct performance reviews, foster engagement and retention.
Collaborate cross-functionally: maintenance, IT, safety, HR, customer service and supply-chain teams to align operations with customer needs and corporate goals.
Maintain operational budget and cost controls: labor, equipment, utilities, and consumables.
Ensure compliance with company policies, regulatory requirements (OSHA, DOT, environmental, etc.).
Prepare and present reports to senior leadership: KPI dashboards, trend analyses, and improvement plans.
What you’ll need
Bachelor's degree in supply chain, Logistics, Business Administration or related field preferred (or equivalent experience).
Minimum 5 years’ operations leadership experience in a high-volume warehouse/distribution center environment. Experience with automation/robotic systems is strongly preferred.
Demonstrated track record of managing performance metrics, labor management, continuous improvement, and safety.
Experience working with large teams (100+ employees) across multiple shifts is a plus.
Strong leadership, communication and people-management skills; the ability to motivate, coach and develop talent.
Analytical mindset: able to interpret data, identify trends, and drive decisions.
Lean/Kaizen mindset; comfortable leading change and process improvement.
Strong problem-solving skills, ability to react quickly to operational issues, and escalation.
Knowledge of warehouse management systems (WMS), ERP, and automated equipment controls.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Excellent interpersonal skills and collaboration; able to interact with operations staff, technology teams, customers and senior leadership.
Proficient with Microsoft Office (Excel, PowerPoint) and data visualization tools.
Our Environment:
Travel could be up to 10% of the time. Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
This is an in-warehouse role; you’ll spend time on the floor as well as in the office.
Flexibility to work multiple shifts (day, swing, night) or be on call depending on operational demands.
Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc).
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